We collect personal information directly from you, automatically through your use of our website, and from trusted third-party service providers such as payment gateways, shipping partners and analytics providers. We use this information to operate our business, process orders, communicate with you, improve our website and comply with legal obligations.

What Personal Information We Collect

• Information you provide: name, email address, phone number, billing and shipping address, order details and communications.
• Transaction information: purchase history, payment status and invoices. Payment card information is processed securely by third-party payment providers and is not stored by us.
• Device and usage information: IP address, browser type, device information, pages visited, cookies and similar technologies.
• Marketing preferences: where you choose to subscribe to newsletters or promotional communications.

How We Use Your Personal Information

• Process and deliver your orders.
• Arrange shipping and provide tracking updates.
• Respond to enquiries and customer support requests.
• Detect fraud and protect our website and customers.
• Improve our products, website functionality and customer experience.
• Send marketing communications where you have consented or where permitted by law.
• Comply with applicable legal and regulatory obligations.

We do not sell or rent your personal information. We may share information only when necessary with payment processors, courier partners, website hosting providers, IT service providers, marketing platforms (where applicable), and government authorities if required by law.

Third-Party Websites

Our website may contain links to third-party websites or social media platforms. We are not responsible for their privacy practices, content or security. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children.

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where legally permissible.
• Withdraw consent for marketing communications at any time.
• Contact us regarding any privacy concerns.

International Users

If you access our website from outside India, you understand that your information may be processed and stored in India or other jurisdictions where our service providers operate, subject to applicable law.